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Return policy

Thank you for your purchase. We hope you are happy with your purchase. However, if for any reason you are not completely satisfied with your purchase, you can return it within 14 days of delivery.

Return Period: We operate a 14-day return period during which customers can return their package without providing any reason. These 14 days begin when the package is received. Please note that the return must be sent back to us within this 14-day period.

Return Conditions: All items must be returned to us in an unworn and unwashed condition, suitable for resale, with the tags still attached. Shipping costs are non-refundable.

NOTE:
For sale items, Saveah does not offer refunds. These items can only be exchanged for another item from the collection or redeemed for store credit.

Return Costs: Returns are at your own expense, depending on the courier and the country from which you are returning your package.

Return Processing Time: If you indicate that you wish to exchange a product when registering your return, we will begin processing this immediately. This allows us to ensure that your exchange is completed within a few days.

We strive to process returns as quickly as possible. Once your return has been received at our warehouse, we will process it within 10 working days. You can track the arrival of your package at our warehouse using the tracking information you receive with your return. From that point, the 10 working days begin. Once the refund has been issued, you will receive a notification. Please note that it may take up to 3 days for the refund to appear in your bank account.

To exercise this right, you can contact us via info@saveah.com.